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Home >   Course Catalog >   Customer Service  

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Customer Service

Preview Course

This course teaches employees the skills and techniques necessary to provide exceptional customer service.

15 minutes   |   SKU: 12006A    |    Language(s): EN    |    Added

SKU:

12006A

Language(s):

EN

Updated:

Length

15 minutes

Training Objectives

Improve employees’ customer service skills
Teach techniques for effective communication
Emphasize importance of positive attitude
Address difficult customer situations

Course Overview

Customer Service program illustrates good and bad customer service. Safety in a retail environment is an important part of your job responsibilities and should be accepted as a routine part of your work. Customers want to shop and buy merchandise in retail establishments where they are treated with courtesy, respect, and dignity.

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Disclaimer: The information provided on this page is subject to change and is for promotional and informational purposes only. Prior to acting on the information contained on this page, verify all information against the latest OSHA and applicable standards, regulations, and guidelines. Please also contact us with any questions you have related to this information. Under no circumstances will Atlantic Training, LLC be held responsible for direct, indirect, consequential, or incidental injuries or damages, or any damages or injuries whatsoever, whether resulting from contract, negligence, or other torts, related to the utilization of this information or the contents of this page. Atlantic Training retains the right to incorporate, remove, or adjust the contents on this page without prior notice.

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